Welcome to the web site (the “Site”) of DJ Black Diamond Event Production, LLC. (“Black Diamond”, “we”, “us” and/or “our”). While our company is known generally as “Black Diamond”, the application itself resides on numerous domains, including, but not limited to: blackdiamondep.com and my.blackdiamondep.com.. This Site is operated by Black Diamond Event Production and has been created to provide information about our company and our event planning services, mobile applications and related services (together with the Site, the “Services”) to our Service visitors (“you”, “your”). This Privacy Policy sets forth Black Diamond’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from visitors to the Site and Services.

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our emails, register for access to the Services, or use certain Services.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of DJ Event Planner and the authorized third parties referred to herein located in the United States.

Contact Information: Upon registration to our Services, we may obtain the following information through use of the Services: Name, Email Address, Mailing Address, Phone Number, Business Website, Time Zone. Additional information is collected later, if provided: Meeting Locations, SMS Address, Photos, Posts on Networking Websites, PayPal Subscription Email.

Additionally, Personal Data you enter regarding your Employees, Clients, Vendors, Venues, and Contact Manager that is stored within the Service may include, but is not limited to, the following: Name, Stage Name, Profile Image URL, Emergency Contact, Email Address, Skype, Home Phone, Mobile Phone, Work Phone, Fax Number, Address, Biography, Notes Fields, Anniversary Date, Birthday, Employment Type, Employment Category, Start Date, Pay Rate/Wages and notes, ID Number, Year Began Profession, Number of Events Experience, Event Type Experience, Username, Password, SMTP Credentials (Black Diamond staff-provided emails only), Logon Cookie ID, Email from wording, Email Signature, Custom Employee Fields, Billing Information.

Our Server Logs: Both non-identifiable data and identifiable data will be tracked. Logins are tracked by account username. Your logins are tracked by IP address. The server logs your visits to the Site, including your IP address, browser information, cookie content, page requested, and form submissions.

Other Information: Non-Identifiable Data: When you interact with DJ Event Planner through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Black Diamond may store such information itself or such information may be included in databases owned and maintained by Black Diamond affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors’ Internet service providers. Uses of such non-identifiable information may be used for, but not limited to, the Most Requested Songs list, Availability Checks, and Date Popularity. It is important to note that no Personal Data is available or used in this process. In operating the Services, we may use a technology called “cookies.”
A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. The Black Diamond cookie can only be accessed by the Black Diamond server and not other servers. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Site may set a cookie on your browser to allow the Black Diamond Event Planning software, DJ Event Planner, to verify that you have the proper credentials to view the associated company information. The cookies are destroyed when you manually log off of the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. A long term cookie will be set when the Remember Login information option is chosen. This long term cookie can be deleted by clicking the Log Me Off and Delete the Cookie link. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.

Location Information: Our Service and third parties that are integrated into our Service may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service.

Google Analytics: We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

Black Diamond Event Production, LLC uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Black Diamond and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. DJ Event Planner and its affiliates may use this information to contact you, and your clients who use our Service, in the future to tell you about services we believe will be of interest to you. By providing contact information, you agree to us contacting you via email, regular mail, or telephone regarding site updates, service announcements, and occasional promotional offers. If we do so, each marketing communication we send will contain instructions permitting the recipient to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists and database, please contact us as indicated below.

If Black Diamond intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Black Diamond will never sell your information. We consider this information to be a vital part of our relationship with you. You can expose your contact information to your own clients by allowing them access to their event planner account. However, you must manually do this by supplying them with a username and password for their account. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Agents, Consultants and Related Third Parties: Black Diamond, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, emailing information, calendar sharing, and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These include but are not limited to the following: MailChimp, Payment Gateways (PayPal, Stripe, Square, Authorize.net), Google, Email Providers, Calendaring Applications.

Legal Requirements: Black Diamond may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Black Diamond, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

This Privacy Policy does not apply to any Personal Data collected by Black Diamond other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Black Diamond through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Black Diamond shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Black Diamond does not knowingly collect Personal Data from children under the age of 16. If you are under the age of 16, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 16 has provided Personal Data to Black Diamond through the Services, please contact us, and we will endeavor to delete that information from our databases.

Black Diamond takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Black Diamond via the Internet.

Event-specific terms and conditions will be in writing in your event services contract which you are able to fully read and review prior to signing and submitting additional information.

The Services and our business may change from time to time. As a result, at times it may be necessary for Black Diamond r to make changes to this Privacy Policy. Black Diamond reserves the right to update or modify this Privacy Policy at any time and from time to time. This Privacy Policy was last updated on the date indicated above. Should an update to this Privacy Policy occur, you will be notified within your Black Diamond account or via email. In order to continue to use the Service, you will need to agree to the terms of such revisions.

To keep your Personal Data accurate, current, and complete for yourself, your clients, your employees, or contacts you should update this via your Black Diamond event planning account which is password protected. You have the option to run reports pertaining to specific information regarding individuals should you need to provide them with the information stored about them, additional assistance for request to access information that we hold about them, should be done via the account holder who can request this information from Black Diamond directly. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. We will endeavor to process your request to update personal information within 14 days. The first request is free of charge, subsequent requests to update your personal information may be charged if they are excessive or manifestly unfounded. We reserve the right to refuse a request. If we refuse a request, we will notify you in writing with our reasons why. You then have the right to complain to the supervisory authority, you must do this without undue delay. You can refuse or charge for requests that are manifestly unfounded or excessive. Should you need further assistance with any requests you receive pertaining to personal information stored regarding an individual is free of charge.

Please also feel free to contact us if you have any questions about Black DIamond’s Privacy Policy or the information practices of the Services. You may contact us via the support options available within your Black Diamond event planning account.