CONTACT US
Here you will find information about our account payment policies and frequently asked questions.
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Payment Due Dates
At the signing of your event contract, a pre-determined and non-refundable retainer fee is required to secure the booking. This payment ensures that your date is removed from our limited inventory along with the required staff, equipment, novelties and booked programs. Installment payments are accepted during the course of your pre-event planning stages. Final event account balances are due no later than thirty (30) days prior to your event.
Where to Mail Payments
Please mail checks payable to Black Diamond Event Production to:
Black Diamond Event Production
41 Elm Street
Suite 7
Stoneham, MA 02180
Accepted Payment Methods
Black Diamond Event Production accepts a variety of payment types including:
- Cash
- Personal Checks (up until 2 weeks prior to your event)
- Bank, Cashier and Traveler Checks
- Money Orders
- Debit and Credit Cards
- Bank Transfer/ACH
Black Diamond prefers non-refundable retainer payments and event account balances paid via check payable to Black Diamond Event Production. Cash is accepted however we ask and advise that you do not mail cash.
Paying on the Day of Your Event
Due to the whirlwind of tasks and activities occurring on the day of your event for both you and the Black Diamond staff, event account balances are required two weeks before the event. Day of payments are only accepted with written confirmation from your account representative and must be remitted via cash only. No exceptions, please.
Debit and Credit Card Payments
Per policy Black Diamond Event Production allows one credit transaction per event. If you have an open event account balance and would like to submit a debit or credit card payment please use the form below to begin your transaction.
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